Retail and Printing Solutions
Workspace Solutions - MFP
MFP is also known as multi-function product / printer / peripheral, multi-functional, all-in-one (AIO), or multi-function device (MFD). It is a device which incorporates the functionality of multiple devices like email, fax, photocopier, printer, scanner in one. It is usually meant for use in an office, or business establishment setting including SoHo. Our MFPs support both COLOR and B&W with resolutions up to 1200dpi, along with “finishing” options like stapling, and hole-punching., and print speeds ranging from 20 to 85ppm are available.
Standard Features include:
TPM 2.0, Anti-malware, Secure Boot, Self-Encrypting SSD, Private Print, Encrypted/digitally Signed PDF, User Authentication, Role Based Access Control, IP/MAC address filtering, TLS, Data Overwrite, 802.1X, SMBv3, Password policy, SNMPv3, Confidentiality setting, Tampering Prevention of Firmware, Hardcopy Security Printing, SCEP.
Optional Features include:
IPsec, FIPS certified Self-Encrypting HDD with Wipe Function, User Authentication (IC Card, Fingerprint, NFC, Multi-factor etc.), Trackable Hardcopy Security Printing.
Hybrid MFP
Toshiba's Hybrid MFP e-STUDIO5008LP series are monochrome MFPs with the world's first erasable print function which allows you to use the same paper over and over again.
Mobile & Cloud Solutions
e-BRIDGE Print & Capture
This is a free mobile app to easily interface with Toshiba MFPs, print documents and photos, and capture scanned data without interrupting your workflow. Using your mobile, you can do most everything that you would with your desktop. e-BRIDGE Print & Capture’s user interface improves usability. Operation is natural and user friendly. As mobile technology evolves, so too does e-BRIDGE Print & Capture. e-BRIDGE Print & Capture interfaces with Toshiba MFPs and you can use your mobile to authenticate secure access. MFPs are Wi-Fi Direct® compatible ensuring easy and secure access from mobile devices that are not connected to an office LAN. Your clients are assured of security using a Toshiba MFP in your office. You get the same security when you use Toshiba MFPs in other offices.
AirPrint
Let's user print from your iOS or Mac device without installing drivers or downloading extra software. It's easy, intuitive, totally mobile. Your iPhone®, iPad®, iPod touch® and Mac will automatically detect an output device on the network so you can print photos, emails, web pages and the like -- even data stored in the Cloud. And you have lots of choice. You can set the number of copies, duplex printing and page range. A screen shows you all the settings at a glance. Print wherever -- whenever.
Mopria
This is one of those must-have services for people on the go. Forget the hassle of drivers, print from your Android phone or tablet -- easily. Just download Mopria Print Service from Google Play. Your Android device will automatically detect an output device on the network so you can print photos, emails, web pages and the like -- even cloud data! As we've said, it's easy -- no special apps or drivers required. And you have lots of choice. You can set the number of copies, duplex printing and page range. A screen shows you all the settings at a glance. Print wherever -- whenever.
e-BRIDGE SKY SuiteTM
It is an integrated service that allows you to use various applications and services that handle a wide variety of prob lems from a single portal site. Using cloud services, each user can access the information and data needed easily and conveniently, with remote MFP device management and maintenance where necessary. This solution offers premium security so you can access the data in the MFP anytime, anywhere with full confidence, greatly improving work efficiency and reducing cost and time.
e-BRIDGE SKY Suite portal: e-BRIDGE SKY Suite™ provides a one-stop service, so you can manage all services in the one portal. In addition, productivity is optimized by customizing information and data access and usage to match the needs of each user.
Device Management service: The Device Management service allows you to centrally manage a fleet of print devices, making it easier. For example, device status can be checked at a glance and various settings can be updated remotely and across the fleet, providing the flexibility you need.
Security service: With the Security service, you can prevent a crisis, detecting hacking attempts or virus attacks before they pose a problem.
Remote status monitoring and automatic repair provides you with that peace of mind when it comes to security.
Software Distribution service: The Software Distribution service streamlines this process whilst providing the flexibility you need to add applications and workflows that solve those ever changing business challenges.
Embedded Applications
TSIP has contributed in development of a very robust and extensible application development framework which enables end users to create various applications to enhance MFP capability. TSIP has also created several in house applications, some of examples which are mentioned below.
Translate embedded App
Cloud aware MFP uses Google Language services and inbuilt OCR capabilities to intelligently translate scanned documents into multiple languages. Deployable as a kiosk application in crowded international events. Saves paper using a print, only if needed, model.
Payment Gateway Integration
Demonstrates integration of a specialized payment solution into an embedded app on the MFP. Highly secure and privacy preserving as payments happen on the customer’s own device (mobile).
eSS for User
Document Management System (DMS)
A DMS is needed for any organization to achieve digitalization and automation of its business processes. Features supported include Security and RBAC, Document conversion and transformation capabilities, Document editing, Compression, Configurable (Pluggable) Storage, Encryption and Audit Trails, Backups, REST API, UI Customization, External System integration and connectors, Scripting and workflow automation, and SSO.
IoT Services
IoT Device Sensor Cloud Service
An AWS IoT Core based multi-tenant platform to allow aggregation of data from multiple devices and support querying and visualization of the data with access control based on subscription. Device onboarding automation with mTLS authentication for end-to-end encryption and security. MQTT based data collection from multiple devices. Serverless lambda based filtering and query support. Visualization using Quicksight.
Misc. Activities
Software Development
Product Management
TSIP also involved in the Product Management from Requirement Specifications till we release the product to the market which are related to the Software modules. This product management includes Patent check, Export Control, Security Compliance, Vulnerability confirmation, etc., are also part of the product management.
Local Engineering Support
TTEC has “Market Support” team to cater the needs of multiple OCs (through the globe). Objective of TSIP LES team is to provide support to all subsidiaries of Toshiba TEC.
TSIP supports the TGIS (Germany), TSE (Singapore), TTMS (Malaysia), TESS (China), TIPL(India), TABS (USA), TAP (Australia) and TTCS (Canada) subsidiaries requirements independently and develop the customized requirements to these subsidiaries.
Workspace Solutions - Barcode Printers
Barcode / Label Printers are thermal printers that use different printing technology based on the product requirement. For label printing thermal transfer printing technology is used and for receipt printing direct thermal printing technology is used.
Our categories of printers - Industrial Printers, Industrial Desktop Printers, Desktop Printers and Mobile Printers have multiple series of printer(s) in each category with standard specification and options, which enables the customer to wisely choose the options based on the need.
We combine a diverse range of barcode printers, from high-performance industrial printers to compact mobile printers, alongside innovative technologies and user-friendly label software to meet varied needs of customers with technology for every workplace, delivering advanced functionality, ease of use and peace of mind.
We provide one-stop valuable solution(s) /service(s) for transportation, logistics, manufacturing, retail, healthcare & hospitality businesses to improve the work environment efficiency.
Firmware
TSIP supports for Firmware development for Barcode printers. Activities comprises of understanding schematics, memory map design, development of boot code, drivers (flash, LCD), communication Interfaces support and Firmware Download.
Knowledge on Engine Control - logics of motor control, Stepper Motor, Head Resolution, Feed and Print Operations are the critical factors to support firmware development activities.
Mobile Device Management Solution
Mobile Device Management (MDM) is a solution software used by IT Teams to Connect, Monitor and Manage IoT enabled devices remotely. MDM software run typically either on Cloud or On-Premise environment.
TSIP supports on the firmware development for integrating Mobile Device Management software(s) for our barcode printers. TSIP co-works with SOTI Inc. to integrate SOTI Connect software for our new printers as well as version up printers, to ease asset management and device monitoring for our customers.
SOTI Connect supports devices through most popular IoT protocols MQTT and REST API, Firmware update/certificate updates through HTTPs communication, Generate and deploy certificates from ADCS with predefined certificate templates.
SOTI Connect provides complete lifecycle management for our mobile, industrial desktop devices (supporting SOTI Connect) within an organization. Benefits of supporting MDM solution for our printers:
- Get Printing in Minutes at a Lower Cost
- Reduce Repair and Maintenance Costs
- Identify Potential Issues Before They Occur
- Printer management at any time
RFID Solution
Radio frequency Identification (RFID) uses radio waves to read and capture information stored on a label or tag. By tagging items with RFID tags stock, inventory and assets can be automatically and uniquely identified and tracked. Collect and record important data to prevent loss, spoiling and automate supply chain processes.
With our RFID printers, customer can print and encode your RFID tags as easily as a conventional label. These printers give the ability to encode RFID tags which can then be identified during the supply chain to optimize processes. It will enable more security knowing the correct code and printing specs are always right. TSIP supports on the RFID command implementation and test confirmation.
- Unique head up function reduces damage to the chips during printing.
- Robust validation ensures tags are encoded accurately every time with the following automatic features:
- - Tag validity
- - Retry
- - Encode and verify
- - Faulty tag void print
- - Encode next tag on error
- - Reflected power check
- Faster throughput with our proprietary Short Pitch RFID Encoding Technology (SPRiNT) and Mach 2 RFID data processing.
Components in RFID Systems
Middleware Driver, Tools and SDKs
Many Middleware tools and SDKs developed to aid user to achieve desired label printing needs. Connectivity tools enables interfacing different OS and platforms. Network management tool supports easy handling of network connected printers. API Interfaces are provided for different platforms (.NET, CE, iOS, Android and Java) for user to create custom applications.
SAP Device Driver Support
SAP PDL Driver for Toshiba Barcode printers is a SAP Smart Forms printing solution to Toshiba barcode printers. It allows users to use a driver for a Page Description Language (PDL) that is implemented in ABAP and resided in the SAP environment to print Toshiba printer without 3rd party solutions. With this device driver, TEC Printer Command Language (TPCL) is send to the Toshiba barcode printer directly from SAP – providing greater performance and efficiency.
Product Testing
Dedicated Product Validation team at TSIP supports validation activity for the product functionality & solutions functionality supported for new barcode products as well as version up products.
In order to reduce the recurring validation effort for Manual Test, several automations tools are developed and deployed.
Integration testing, Design Verification Test, System Test and Performance Tests are carried out using manual test and as well as automation Tests.
POS
Evolving Retail
The more technology advances, the more it gets integrated into our daily lives. The line between what customers do on digital channels and in physical stores is quickly blurring. Customer needs seamless experience between touch points throughout their shopping journey. As people change their behavior, retailers, sales, customer support representatives will need to react to the shopper’s needs.
A commerce platform is the next generation of Point of Sale (POS) solutions, which enables retailer to
- Provide a unified and seamless shopping experience to customers across all channels as it enables retailers to advertise, sell and support customer from a single system.
- A platform, which helps retailers to be more agile, scale continuously and enables continuous evolution in capabilities and offerings.
What We do @ TSIP
TSIP POS team helps the organization to realize this mission for retailers by developing next generation retail platform, data platforms, analytics engines which creates a personalized, seamless shopping experience.
Operating from Bangalore, TSIP POS team collaborates with global organizations across USA, Europe, Asia (Japan, Singapore), supporting the development of retail solutions, which leads the retail organizations and shoppers in to futuristic experience.
- Transaction Platforms: Cloud based, next generation transaction platforms enabling retailers to support Omni-channel use cases. The platform allows rapid and easy integration with third party applications enabling retailers to provide their unique flavor to their offerings and be a Platformer.
- Data Platforms: Data platforms for retail industry enabling data acquisition for hundreds of data sources. Processing and storing data on multiple clouds and making the solution in a cloud agnostic fashion. Making data available for complex data analytics engines. These data platforms enable organizations to make critical business decisions highly accurate and fast in order to enhance business efficiency.
- Connected Stores: Enabling IT systems and small devices in the store to be integrated and exchange data in real time, helps retailers to build store of the future and driving efficiency in Store Operations.
- Legacy Point of Sale (POS) Solutions: Though the industry is moving towards cutting edge solutions, there is still a good market size for legacy POS solutions. TSIP supports development, version up, maintenance and customer support for legacy POS software solutions.
